Privacy Policy
Scope of the personal data protection policy
This personal data protection policy covers any data processing that may occur when browsing or interacting through any of our websites or social networks in which we may have a presence (Linkedin, Twitter, Instagram, etc.).
This privacy policy also covers all the processes in which our company collects personal data apart from this website, such as electronic communications, visits, interviews, telephone calls, etc.
In any of these media, you can consult information and make queries, send photographs, make comments, etc. …. and, therefore, provide us with personal data information. All processing is subject to our privacy policy.
Who is responsible for the processing of your personal data?
In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, we inform, that the personal data you provide will be processed by Bandesur Alcalá S.A., with registered office Polígono Industrial Chaparal s/n, Alcalá la Real, Jaén (Spain) CIF A23393101, Email info@bandesur.com.
What Personal Data is collected and what is its purpose?
We detail, the personal data it manages, as well as its purposes.
| Create your customer account |
Name, surname and email. Invoicing data: NIF, address and payment method. |
Creation of the account to place orders and proceed to billing and collection, legitimized by the contractual relationship. | Our company |
| Request for information about our products | Name, surname, email, address | Data to be able to answer your request or to be able to make an estimate, legitimized by your previous request. | Our company |
| Chat inquiry | Name and email | Reply to your inquiry legitimized by your previous request | Zopim |
|
Newsletter |
Sending of commercial information, legitimated with your consent | Mailchimp |
Your consent may be revoked at any time.
Why do we use your personal data?
Below, we explain the legal basis that allows us to process your personal data.
1.- In fulfillment of a contractual relationship
2.- When you give us your consent.
3.- For the legitimate interest of Bandesur Alcalá S.A. to show you services, products and initiatives that may be of interest to you.
4.- Fulfillment of obligations imposed by law. We remind you that you can revoke your consent at any time at the following address: info@bandesur.com Publications of photos or videos on the website or social networks For the publication of photographs or videos of our employees, customers, users or minors on the web or social networks, as well as to collect data to conduct a contest or treat any other personal data, we previously obtain the prior, explicit, indisputable and informed consent of the owner that, in the case of children under 14 years, is granted by parents or legal guardians. The treatment of these photos, abides by the principle of proportionality, i.e., they are only treated strictly for the purpose for which consent has been given. Non-relevant data Bandesur Alcalá S.A. warns the user that, except for the existence of a legally constituted representation, no user may use the identity of another person and communicate his/her personal data, so the user must at all times bear in mind that he/she may only provide personal data corresponding to his/her own identity and which are adequate, relevant, current, accurate and true.
How long will we keep your data?
Bandesur Alcalá S.A. keeps your Personal Data as long as it is necessary for the purpose for which it was collected. If the guideline is different from the one indicated in this policy, it is detailed in the relevant document.
To whom will we disclose your information?
Bandesur Alcalá S.A. will only transfer your data in those services in which it is indicated and in the cases foreseen by law.
In the event that you use our chat, the conversations will be hosted on the servers of our provider, which takes the necessary measures to prevent loss, alteration or unauthorized access of data. You can consult their privacy policy at : https://www.zendesk.es/company/customers-partners/eu-data-protection/
In the case of social networks, all information and content published by the user will be communicated and shared with the rest of the users who consult this social network, by the very nature of the service.
Safety measures
Bandesur S.A. ensures the absolute confidentiality and privacy of the personal data collected and therefore essential security measures have been adopted to prevent alteration, loss, unauthorized processing or access and thus guarantee its integrity and security.
The User agrees to make a diligent use and not to make available to third parties your username and password, also agrees to make available to the company any theft, loss or risk of access by third parties to your user.
Social networks
The operation of social networks is not under the control of Bandesur Alcalá S.A., and therefore the information published will be shared by all users who consult them. Likewise, these networks allow interaction with other users, and therefore, below are some premises that you should take into account.
The purpose of the use of social networks is to give visibility and diffusion of the products developed by Bandesur Alcalá S.A.
In principle, the same data protection policy specified in this document applies to the collection, processing and transfer of data.
The user must commit to:
Not to publish information that does not meet the requirements of truthfulness, public interest and respect for the dignity of persons. In particular, the user will have to avoid any conduct that may violate the principle of non-discrimination on grounds of sex, race, religion, ideology or any other personal or social circumstance, and against privacy, honor and self-image, being ultimately responsible for the veracity and legality of the content published.
● Not to record or publish images, videos or any other type of record without the consent of the affected parties.
Bandesur Alcalá S.A. does not identify with the opinions expressed by others or with the ideology of the profiles with which it is friends in any social network.
Bandesur Alcalá S.A. reserves the right to remove from its social networks any information published by others that violates the law, incites to do so, or contains messages that violate the dignity of persons or institutions. As well as to block or denounce the profile author of these messages.
Recommendations to users
● Review and read the general terms of use and privacy policy of the social network at the time of registration.
● Learn the configuration and usage possibilities that the network offers.
● Properly configure the degree of privacy of the user profile in the social network.
● Do not post excessive information about your personal and family life.
● Be careful about posting audiovisual and graphic content on your profile, especially if images relating to third parties will be hosted.
● Do not offer data of third parties without their prior consent.
